01
Answer with your knowledge.
Give the assistant your services, hours, FAQs and approved answers, then connect the messaging channels your customers use.
Business knowledge
“Do you serve my area?” Answer from your FAQsHighLevel-powered. Configured by NBS.
Conversational AI,
set up for your business.
Answer questions, qualify inquiries and book appointments.
We connect the AI, your business knowledge and your follow-up.
Backed by experience operating a nationwide network of AI SMS agents.
CRM plans from $59/month · AI setup and usage scoped separatelyAlready with us? Sign in
The setup behind the conversation
Useful answers.
Connected actions.
We configure the conversation around your business and test the path from inquiry to follow-up.
02
Turn interest into a next step.
Ask relevant qualification questions, capture contact details and offer available times from your connected booking calendar.
Qualification & booking
Consultation request Available times offered 03
Keep your team in the loop.
Save details in the CRM, trigger the right follow-up and define when the AI should pause and hand the conversation to your team.
CRM & handoff
A customer needs a person Team member notifiedIllustrative workflow. These are examples, not live customer activity.
Experience running real conversations. At 4 Pillars, Hunter operated a nationwide network of AI SMS agents, designed SMS campaigns and introduced a separate CRM with automations across a franchise organization.
Talk with HunterWhat we can configure
Built around your conversations.
HighLevel provides the platform. NBS brings the setup, business context, integrations and testing that make it useful for your team.
An assistant on your channels.
Configure HighLevel Conversation AI for your connected SMS, website chat, email, Facebook, Instagram or WhatsApp channels, with shared conversation history for your team.
Messaging AI & shared inboxYour answers. Your booking rules.
Connect approved FAQs, website content and documents. Define the questions to ask and connect your calendar so the assistant can offer available appointments.
Knowledge & appointment bookingAutomation with a human next step.
Map captured details into the CRM, configure follow-up workflows and set handoff rules for questions that need your team. Test those actions before launch.
CRM actions & team handoffAdd a voice assistant.
Explore HighLevel Voice AI for inbound calls, after-hours inquiries and booking. We scope phone routing, business knowledge and transfers around the calls you want it to handle.
Optional voice AI setupSee what needs attention.
Review conversations, appointments, calls and campaign activity in the CRM. Use that context to refine answers, adjust follow-up and support the people behind each inquiry.
Conversation history & reportingKeep your customer tools together.
Keep your shared inbox, marketing sequences, missed-call text-back and review requests in one workspace, with integrations for tools such as Google Workspace, Stripe and Zapier.
Your CRM foundationNeed a custom voice integration? NBS AI is our separate engineering service for voice systems and integrations beyond a standard HighLevel setup.
Explore NBS AIMade for your day-to-day
Different businesses.
A familiar set of challenges.
Explore templates and workflows for the way your business works.
Plans
Your platform. Your setup.
Start with the CRM, then choose the AI configuration and implementation support your business needs.
Standard
Your CRM workspace$59/ month
Or $590/year. Save $118 annually.
- Full CRM & shared two-way inbox
- Conversation AI tools; usage scoped separately
- Marketing sequences & reputation tools
- Reporting dashboards & mobile access
- Unlimited users
- Email & chat support
Continue to Stripe checkout.
Premium
Built around your businessLet’s talk.
Custom pricing for your requirements.
- Everything in Standard
- Dedicated account manager
- Tailored AI setup, automation & integrations
- Priority support & strategy consulting
- Advanced analytics
- White-glove onboarding
Talk through scope and implementation.
Clear scope before activation. The prices above are for the CRM subscription. AI implementation, AI usage, phone numbers, calling and messaging may involve additional charges. We confirm the services, usage terms and costs for your setup before you proceed.
Scope your AI setupA practical place to start
Start with one useful
AI conversation.
A basic conversational AI assistant can often be configured in about 30 minutes once your business information, connected channel and booking calendar are ready. We confirm the scope and test it before launch; new phone numbers, channel approvals or custom integrations can take longer.
Discuss your AI setupOpens your email app. Prefer to call? Contact details →
What we work through together
- 01
The conversation to handle
Choose the channel, common questions and next step you want the assistant to support.
- 02
Your knowledge and actions
Connect approved information, qualification questions, a calendar and the right team handoff.
- 03
A tested path to launch
Agree on setup and usage costs, then test answers, booking, follow-up and handoff behavior.
A few things to know
Questions, answered.
How do I get started?
Contact us with the conversations you want to handle: common questions, new inquiries, booking or incoming calls. We will agree on the setup, required connections and costs. If you only need the CRM workspace, Standard checkout is available below the plan details.
Can you really configure an assistant in 30 minutes?
A basic setup can often take about 30 minutes when your business information, connected channel and calendar are ready. That estimate covers configuration of a simple assistant. Launch timing also depends on testing, phone provisioning, channel approvals and any custom integration work.
Can I bring my existing contacts?
The platform supports CSV imports. If you are moving from another CRM, we can discuss your data and the available integration options before you switch.
What does the conversational AI do?
HighLevel Conversation AI can answer questions using your business information, ask qualification questions, collect contact details and book appointments. We configure it for the channels you connect, such as SMS, website chat, email, Facebook, Instagram or WhatsApp, along with follow-up and human handoff rules.
Can you set up AI for phone calls too?
Yes. We can scope HighLevel Voice AI for inbound call handling, answering routine questions, collecting caller details, appointment booking and transfers to your team. It requires a supported phone setup and live-call testing. Voice is an optional implementation with its own scope and usage costs.
What is included in the listed subscription price?
The listed price is for the CRM subscription and its plan features. AI implementation, AI usage, phone numbers, calls and messages may carry additional charges. We confirm the configuration, usage terms and costs for your chosen services before activation.
Can the rest of my team use it?
Yes. Standard includes unlimited users, so your team can work in the same CRM without per-user pricing.
Which tools can I connect?
Existing integrations include Facebook, Instagram, Google Workspace, Stripe, Shopify, QuickBooks, and Zapier. Contact us to check the setup and availability for your specific workflow.
What support is included?
Standard includes email and chat support. Premium adds a dedicated account manager, priority support and tailored implementation. We agree on the scope of AI setup, automation, integrations and any ongoing tuning with you.
Where can I review privacy and terms?
Our Privacy Policy, Terms & Conditions, and Legal Center are linked in the footer on every page. Contact us if you have questions about your requirements before choosing a plan.
Put your next conversation to work
Let’s configure the assistant your business needs.
Start with your questions, your calendar and the next step for your customer.